Summary: had Kohler WIB & WIS installed by Pacific Bath 6-2018, as part of total master bath remodel. Have nothing but praise for Pacific Bath on all aspects of the planning, work & follow-up, including the non-standard portions of the project. They are not cheap, but we got more than we expected and had no problems . All persons involved were very good and very professional. Every home we move into gets a renovation to all bathrooms and kitchens ASAP. We needed to revamp our new master bathroom 5-2018 & decided we needed one each of the "walk-in baths" & "walk-in-showers" we'd seen in advertisements. Kohler is tops in whatever they sell & Pacific Bath is their rep for this area. We got an estimate, adjusted it & added some special, additional work, signed a contract for a new Kohler walk-in bath & walk-in shower, with accessories, waited about a week for all the parts to come in, and then had the two new items installed in under 2 weeks (we had a lot of demo work before the new work could be done). We were & still are totally satisfied as already indicated. Three things we learned and will pass on to any readers: (1) learn about all the options and finishes ahead of time to speed up the process, and (2) any items you are to provide, such as bath hooks, bars, etc., should be obtained ASAP to not hold up completion of the work. (3) We used Home Depot to order most of our items that were not included in our contract, because of their wide brand range of quality items, fast delivery of website items not stocked in their stores (99 % of what we wanted), free shipping both to their stores for pickup and package delivery direct to one's home, and their liberal return policy (typically 90 days) - this allowed us to bring in items for comparison and try them out for best location, and then return the items not wanted by taking them all back to the local store, which rmade returns super easy and super cheap.
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