Summary: had Kohler WIB & WIS installed by Pacific Bath 6-2018, as part of total master bath remodel. Have nothing but praise for Pacific Bath on all aspects of the planning, work & follow-up, including the non-standard portions of the project. They are not cheap, but we got more than we expected and had no problems . All persons involved were very good and very professional. Every home we move into gets a renovation to all bathrooms and kitchens ASAP. We needed to revamp our new master bathroom 5-2018 & decided we needed one each of the "walk-in baths" & "walk-in-showers" we'd seen in advertisements. Kohler is tops in whatever they sell & Pacific Bath is their rep for this area. We got an estimate, adjusted it & added some special, additional work, signed a contract for a new Kohler walk-in bath & walk-in shower, with accessories, waited about a week for all the parts to come in, and then had the two new items installed in under 2 weeks (we had a lot of demo work before the new work could be done). We were & still are totally satisfied as already indicated. Three things we learned and will pass on to any readers: (1) learn about all the options and finishes ahead of time to speed up the process, and (2) any items you are to provide, such as bath hooks, bars, etc., should be obtained ASAP to not hold up completion of the work. (3) We used Home Depot to order most of our items that were not included in our contract, because of their wide brand range of quality items, fast delivery of website items not stocked in their stores (99 % of what we wanted), free shipping both to their stores for pickup and package delivery direct to one's home, and their liberal return policy (typically 90 days) - this allowed us to bring in items for comparison and try them out for best location, and then return the items not wanted by taking them all back to the local store, which rmade returns super easy and super cheap.
We just had our bathtub removed and a walk-in shower installed this past month by Pacific Bath. I can say without hesitation that this company delivered on all aspects of the project from the estimate given by Joe to the work executed by Scotty and his crew. The crew cleaned up the job site daily, put down walk-off mats through the condo. They showed up on time, and called to confirm along the way. They spent all available time working to complete the job. When the project was finished we were walked through all aspects of the job. We loved the outcome and THANK YOU!!
It was great till a new plumber showed up that you had never used before and he cut off a pipe to short, then he left and never came back that day. So the crew had to leave at noon because they could not continue. Then the next day the plumber did not show up till late in the afternoon. The job took 2 1/2 days.
We love our new shower. It was everything that was promised in the sales meeting. The workers were so courteous and worked hard to finish in two day, amazing. No more grout to clean!
We are very pleased with our new shower and the experience of having it installed. Wish we had the other shower head installed due to my husband being diagnosed with Parkinson's. It would be better if you need to use a chair in the shower. Otherwise the other one is great.
Absolutely wonderful! Did a great job, team was knowledgeable, and made sure to leave everything clean. Came from Portland to install in Bend.
The installation from Pacific Bath went smoothly . The issues I had were from the plumbers.....the control knob was incorrectly installed and the water temperature would only get up to lukewarm. When the plumbers came back they did not correct the problems so the next day a Pacific Bath employee came out and fixed everything. One thing that was not done initially by Pacific Bath was fix the slippery floor of the shower but this was fixed immediately on my request. They took care of all my issues and I am one happy customer!
Excellent service and installation! We love our tub, increased the values on our home! We would definitely hire Pacific Bath again!
It has been a pleasure to work with the team at Pacific Bath. They are very knowledgeable about Kohler bathroom remodeling products.
The installation of my walk in shower was done Oct. 1 and 2. Andrew Musick and Brent did the demolition of the existing shower and installing the new Kohler walk in unit. It was done with skill, all details of grab bars and the shelf reinforcement were addressed and accurate. The job and cleanup all well done. I am pleased with the product and the men who did the work. Thank you.
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